Frequently asked questions

Is my order protected?


We have Money Back Guarantee. All of our customer's orders are protected. Full stop! In case if your order gets lost in the transit, or you received it damaged, or items not as described, all you have to do is contact us, and we will issue you with the full refund, or re-send your order again, whichever you prefer. Yes, it's simple as a piece of cake!




Can I insert pictures in my FAQ?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





©2019 Affordable Smartphones is associated with The Smartphone Factory Limited, Company Number 11957658

Registered address: Kemp House, 152 - 160 City Road, London, EC1V 2NX